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Frequently asked questions
Answers to common questions about Tutor on Wheels.
Getting Started
How do I sign up?
Do you offer a free trial?
Do you verify tutor qualifications?
Scheduling & Sessions
Can I choose online or in-home?
Can I reschedule?
What happens if my tutor doesn't show up?
What is the recommended session length?
Pricing & Payments
How much does it cost?
What payment methods do you accept?
Are payments secure?
Do you offer refunds?
Communication
How do I message my tutor?
Is there an in-app chat?
Safety
Are background checks done on tutors?
What are the rules for in-home sessions?